Frequently Asked Questions (FAQs)
General Questions
1. What is Tech Discovery Hub?
Tech Discovery Hub is an online platform dedicated to inspiring and empowering young learners through hands-on exploration of science, technology, engineering, and mathematics (STEM). We offer a wide range of educational resources, tools, and kits to support students, parents, educators, and hobbyists in their learning journey.
2. What products do you offer?
We offer a diverse range of products including books on STEM topics, educational toys and play toys for kids, and scientific basic kits containing sensors, Arduino boards, electronics parts, wires, and more.
3. Who can benefit from your products?
Our products are designed to cater to students of all ages, parents looking for educational resources for their children, educators seeking innovative teaching tools, and hobbyists interested in exploring science and technology.
Orders & Shipping
To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase.
We accept various payment methods including UPI, credit/debit cards, net banking and other secure online payment options.
Shipping times may vary depending on your location and the shipping method selected during checkout. Typically, orders are processed and shipped within 8-14 days, and delivery times range from 3-5 business days.
Yes, our products are designed to cater to individuals of varying skill levels, from beginners to advanced users. Whether you’re just starting out or looking for more challenging projects, we have something for everyone.
Yes, we offer bulk discounts for educational institutions, schools, and organizations interested in purchasing our products for classroom use or other educational initiatives. Please contact us directly to inquire about bulk pricing and ordering.
Absolutely! In addition to our products, we also provide educational resources, lesson plans, and curriculum materials to support educators in integrating STEM concepts into their teaching.
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it within 7 days for a full refund or exchange. Please refer to our Refund and Returns Policy for more information.
To initiate a return or exchange, please contact our customer service team within 7 days of receiving your order. We will provide you with further instructions and assist you with the return process.
Certain items such as opened or used products may not be eligible for return due to hygiene or safety reasons. Please refer to our Refund and Returns Policy for more information on eligible items.
